Taylor And Hart Reviews
(Rated by 1255 users)
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Payment Methods
- Credit/Debit Cards
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.5
- Good Value4.5
- Customer Service5.0
- Return Policy5.0
Recent Customer Reviews (4)
Jay Hodgson
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Estell Massie
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Melvin Aguirre
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Lobke Besselsen
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Payment Methods
Accepted Payment Options:
Prices for items on Taylorandhart.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Taylor And Hart credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Taylor And Hart Pros & Cons
Pros
1
Excellent Service: Personalized service with a focus on helping customers find the perfect custom engagement ring.
2
Bespoke Designs: Ability to create unique, personalized rings with a complimentary design service.
3
Wide Selection: Over 150,000 diamonds and gemstones to choose from, including the option to custom-cut a diamond or gemstone.
4
Value for Money: Savings of up to 50% compared to traditional high street jewellers by cutting out middlemen and offering direct purchases from diamond and gemstone polishers.
5
Convenience: Online shopping with the option to visit showrooms in New York and London for a more personalized experience.
6
90-Day Returns: Ability to return the ring within 90 days if not 100% happy.
7
Lifetime Warranty: Lifetime warranty on the ring, ensuring it can be resized or repaired in the future.
8
Discreet Delivery: Option for discreet delivery to ensure the surprise remains intact.
CONS
1
Text-Based Diamond Selection: The text-based system for choosing diamond shapes can be less intuitive compared to other online retailers.
2
Web Chat Services: Some users may find web chat services biased towards selling specific diamonds, although Taylor & Hart aims to provide a more collaborative experience.
Taylor And Hart Features and Benefits
Features
Personalized Engagement Rings
Empowers customers to create unique, personalized engagement rings with input from a personal design consultant.
No Commitment Until You Love the Design
Allows customers to try out designs without an initial commitment to purchase.
GIA Certified Diamonds and Gemstones
Ensures that all diamonds and gemstones are ethically sourced and certified by the Gemological Institute of America (GIA).
Price Match Promise
Offers exceptional value with over 150,000 GIA graded diamonds, backed by a price match promise.
Assigned Design Consultant
Each customer is assigned a personal design consultant to guide them through the design process.
Multiple Amendments
Allows for up to three free amendments to the design, with additional amendments costing $100.
90-Day Returns
Offers a 90-day return policy if the customer is not 100% happy with the ring.
Resin Models
Provides resin models of bespoke designs for customers to see in person, adding an additional five working days to the design process.
Complimentary Lifetime Annual Care Package
Includes a complimentary lifetime annual care package for UK, US, and EU customers to maintain and clean the rings.
Showrooms in New York and London
Offers in-person consultations at showrooms in New York and London, with virtual consultations available globally.
Chat Service
Provides a collaborative chat service to help customers find the perfect custom engagement ring.
Free Shipping
Offers free shipping on all orders worldwide.
30 Day Returns Policy
Accepts returns on all other jewelry items within 30 days.
Lifetime Warranty
Lifetime warranty on the ring, ensuring it can be resized or repaired in the future.
Discreet Delivery
Option for discreet delivery to ensure the surprise remains intact.
Wide Selection
Over 150,000 diamonds and gemstones to choose from, including the option to custom-cut a diamond or gemstone.
Value for Money
Savings of up to 50% compared to traditional high street jewellers by cutting out middlemen and offering direct purchases from diamond and gemstone polishers.
Price Lock-In
Prices can be locked in for up to seven days to ensure stability in the final quote.